Make Culture Your Edge Series

This is a special series on the SightShift Podcast. Listen below, subscribe here to be notified of new episodes and download a free preview of Make Culture Your Edge to explore the framework.

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PART 1: Culture Happens. With our Without You

The first conversation in the Make Culture Your Edge series. Chris and Mark on the unseen forces that shape every team's results, and three questions every leader should ask about their culture.

PART 2: The Three Pillars of Every Culture

Great culture isn't perks or slogans. Chris and Mark explore the three pillars every healthy culture depends on, faith, hope, and love, and a simple way to diagnose what's missing.

PART 3: How Leaders Can Turn Tension Into Culture Strength

Pushback, resistance, and conflict aren't threats to avoid. They're signals that culture is being tested, and how a leader responds decides whether it gets stronger.

PART 4: Why Confusion Isn’t the Enemy of Culture

Confusion is the first tension point in building culture. Chris and Mark treat it as a signal for better communication and name the risks it creates, starting with low engagement.

PART 5: This Is What Breaks Teams

Conflict isn't the enemy of culture. Unaddressed conflict is. Chris and Mark on the difference between healthy and unhealthy conflict, and how to hold it well.

PART 6: The Silent Killer of Strong Cultures

Drift is the slow, quiet erosion that sets in when leaders stop paying attention to what shapes behavior, trust, and alignment. It doesn't announce itself. It accumulates.

PART 7: Your Team Doesn’t Need a Slogan. They Need This.

The first pillar of the Impact Culture Model, right communication: how to share a vision that actually lands, told through the Council of Elrond.

PART 8: Your Team’s Complaints Are Data. Here’s How to Read Them.

Your team is telling you what they need. Chris and Mark dig into right connection and the two ways leaders miss it: rushing past what people feel, or staying there so long nothing moves.

PART 9: Why Your Team Resists Change

Most leaders treat resistance as a threat. Healthy ones treat it as data. Chris and Mark break down the three risk factors that quietly sabotage change.

PART 10: Why Most “Open Dialogue” Is Actually Manipulation

Most leaders say they want open dialogue when what they really want is conformity. Chris and Mark reframe how to handle disagreement on a team.

PART 11: Why Your Best People Are “Resisting”

Right change, told through the breaking of the Fellowship: the mission holds, the structure that carried the team has to break, and how people respond is the story of leading change.

PART 12: The Nine Stops Every Real Breakthrough Has to Hit

The series finale walks through the Culture Impact Script, the nine-stop framework SightShift uses to take teams through a real breakthrough, with Michigan basketball's national championship as the example.